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Computer help

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Sir Panda
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Re: Computer help « Reply #285 on: March 15, 2011, 07:23 PM »
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Markie Mark, could you use system restore on a laptop with a virus to get rid of it...?



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Mark
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Re: Computer help « Reply #286 on: March 15, 2011, 07:26 PM »
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Would it delete all the files/installations made before that date that you set to restore it too?
I believe that potentially it can remove anything that isn't in the 'My Documents' folder.

So if you have any work saved to your Desktop, get it moved.
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tennis_girl
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Re: Computer help « Reply #287 on: March 15, 2011, 07:27 PM »
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If only this were funny.

Yeah, Mark, I can't download anything onto this laptop because a) the Internet is being affected by the virus (at least that's what I'm gathering from it), and b) it's my mother's work laptop so I can't download anything onto it.


Let's just say it, I'm screwed.
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tennis_girl
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Re: Computer help « Reply #288 on: March 15, 2011, 07:28 PM »
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I believe that potentially it can remove anything that isn't in the 'My Documents' folder.

So if you have any work saved to your Desktop, get it moved.

Brick wall

That probably means it'll erase the application for my mother to get onto her work databases. Ah, ****.
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Sir Panda
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Re: Computer help « Reply #289 on: March 15, 2011, 07:28 PM »
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Sounds like malware. My first PC suffered a very similar thing. Crying or Very sad
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Mark
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Re: Computer help « Reply #290 on: March 15, 2011, 07:31 PM »
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Could be funny. If the image actually loaded.

If only this were funny.

Yeah, Mark, I can't download anything onto this laptop because a) the Internet is being affected by the virus (at least that's what I'm gathering from it), and b) it's my mother's work laptop so I can't download anything onto it.


Let's just say it, I'm screwed.
You can get on MW but not download an antivirus?
[ Last edit by Mark March 15, 2011, 07:36 PM ] IP Logged
tennis_girl
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Re: Computer help « Reply #291 on: March 15, 2011, 07:33 PM »
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I'm not on the laptop, it's not mine. It's my mother's work computer. I have been assigned the task of figuring out how to get rid of this virus because my mother has this irrational fear that if her work's IT crew finds out about the virus, she will be fired.
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Mark
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Re: Computer help « Reply #292 on: March 15, 2011, 07:37 PM »
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And you haven't considered downloading the virus scanner via the working computer, transferring it to a USB stick and then installing on the bad computer?
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tennis_girl
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Re: Computer help « Reply #293 on: March 15, 2011, 07:40 PM »
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I'll try it, I guess.

Now I just need to find a good link for it, before I end up infecting this computer.
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tennis_girl
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Re: Computer help « Reply #294 on: March 15, 2011, 07:45 PM »
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Wait, don't I have to delete Norton to put on Avast? :/
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Clydey
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Re: Computer help « Reply #295 on: March 15, 2011, 07:47 PM »
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Would it delete all the files/installations made before that date that you set to restore it too?



No, it won't delete the files, as far as I'm aware.
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tennis_girl
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Re: Computer help « Reply #296 on: March 15, 2011, 07:48 PM »
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No, it won't delete the files, as far as I'm aware.

You should come over and do this for me. That way you get in trouble if something goes wrong.

You're my scapegoat.
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Mark
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Re: Computer help « Reply #297 on: March 15, 2011, 07:48 PM »
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Wait, don't I have to delete Norton to put on Avast? :/
No, you don't have to but in the long term you won't want them running together.

Just remember, either of the virus scanners may think the other is a virus.
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tennis_girl
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Re: Computer help « Reply #298 on: March 15, 2011, 07:49 PM »
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No, you don't have to but in the long term you won't want them running together.

I'd assume that I would have to uninstall Avast anyway, since I don't think my mother's allowed to have anything downloaded onto the laptop that wasn't already there.
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Clydey
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Re: Computer help « Reply #299 on: March 15, 2011, 07:53 PM »
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You should come over and do this for me. That way you get in trouble if something goes wrong.

You're my scapegoat.

That's the problem with the distance. I can't help you out with these technical issues.
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