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eira_arian
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Ok.....so my Kodak Easyshare software died, meaning that I had to download it again from the website. But now I have the software that works, my computer is refusing to recognise my camera so I can't transfer pictures...
It keeps saying that there was a problem installing the hardware.... HELP!!
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bestofbarry
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Cant you just use the windows photo uploader thingy?
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eira_arian
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???
The problem isn't transferring pics from my camera to the Easyshare software, but getting my computer to recognise my camera.
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bestofbarry
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Oh i see, sorry i havn't got a clue lol
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invisibleman18
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Gah. Exactly the same problem my Grandmother's computer had when I was in London. Not only the camera, the USB wouldn't recognise anything.
We thought the computer was s***. Eventually solved it. We realised it was the modem/router that was s***e, once we turned it off everything was fine. That probably won't help you though Laura.
Probably needs a windows reinstall like my volume control problem probably does.
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arka
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My knowledge of computers isn't the thing I am world famous for. Isn't it possible to reinstall the USB drivers? That may do the trick. Reinstalling Windows is a scary option.....  |
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top_spin
Murraymaniac
Posts: 22,307
Gender: 
Location: UK
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Yep Laura - i have exactly the same problem. Computer doesn't recognise the camera (as in when i plug it into the USB cable there's no reaction or it just says insert the instalation disk.. which i have done 100 times). We have couple of computers at home though so tried it on all of them and nothing works, so it's probably a fault - going to take it back to the shop on Monday. It's only 1 month old FFS.  |
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invisibleman18
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Does sound a bit drastic but its no so bad. We did it recently for my brother's computer and it fixed a whole host of problems. I'll probably do it for mine now I have 2 weeks off uni and a bit of free time, see if it can sort out my problems.
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arka
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What about what I asked? Can't we just reinstall the USB drivers?  I don't think that this will help Laura, but I want to know the answer for myself. So if anyone knows computers better than me (almost everybody that is), please help. |
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Riverman
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It keeps saying that there was a problem installing the hardware.... Exact error message...? Or was that it? Does the camera appear in Device Manager? |
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eira_arian
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I fixed it!!  And alllllll by myself  Plus, I've managed to get Dell to fix my laptop (had a nice Scottish bloke called Kevin  Although he did sound disturbingly like Neil.....hmmmm.....) |
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arka
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Wow! Well done. Dell fixing your laptop is even better news. |
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Riverman
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I fixed it!! And alllllll by myself Who's the technical genius now, hmm?  Well done you!  Plus, I've managed to get Dell to fix my laptop (had a nice Scottish bloke called Kevin Although he did sound disturbingly like Neil.....hmmmm.....) Excellent!  |
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