In one of your PM you said and I quote, "he upgraded a few things and reconfigured everything." but there was no explanation as to what kind of upgrade. Thanks for clarifying that above.
Yeah, I was referring to software upgrades. So as an example, database was upgraded to 5.5 from 5.1 which I think is a gap of several years.
I deliberately stayed more than an hour today to see if I get logged out and I did just a few minutes ago. So I take it things are still underway?
They are indeed and I believe your earlier report was very useful in helping him go in the right direction.
Did you note down the exact time it happened a moment ago? And was this from home or work IP?