Not much wrong with him then to recover so quickly. His points should go to Andy!
My main gripe is that he apparently kept Andy waiting until an hour after the match was scheduled to be played before informing the organisers of his intention to withdraw. That was downright inconsiderate and disrespectful and, if indeed it was the case, I think he should have been given some sort of penalty for his behaviour. Definitely unfair that Andy gained no points for something that wasn't his fault.
Given the lateness of the hour, I reckon Tursunov simply preferred to return to the comforts of his hotel than facing what would possibly have been yet another defeat by Andy.