He may well have done, though I don't know why the Basel site would have written what they did in their statement if that was the case. Usually if a player has phoned a tournament director personally, the tournament is keen to highlight that. But it could just be an oversight on their part.
I've now come across a report in Sports Mole, dated and timed Friday morning, when they state that Andy was expected
to withdraw from the tournament because he needed to rest after Shanghai. Although no reason is given why this was necessary it certainly suggests that the organisers were aware of the situation before the official announcement from the ATP was received that night, so is it simply the case that they've have taken the miff, especially as he was to be the star attraction of the British Day event? If this is the case, then whilst I can understand their disappointment, I do feel they could have been a bit more gracious about it.
It's unusual this time that there are no words at all from Andy, not even in the BBC article - usually he does put out a statement.
Having cooled down, I think I can understand now perhaps why Andy hasn't put out a statement. He withdrew from Madrid for the same reason and posted a statement on the tournament's website. It didn't cause too much comment at the time but later, when he had to receive on-court treatment for a back spasm (which wasn't the original problem) during his match against Nieminen at RG, he was publicly accused by certain persons who should have known better of being a drama queen. I don't think he would want to risk being vilified again should he require similar or other treatment during either Paris or the WTF, something that can't be ruled out for any player particularly at this stage of the season.
Without knowing who spoke to whom about Andy's withdrawal, this has all the makings of a PR disaster.
After his Wimbledon final loss to Federer, followed up by his speech; his Olympic Gold Medal victory over Federer; and his USO first slam win, his PR relationships and world-wide support with the press and all tennis fans was at an all-time high. Now this!
It's as if Andy has made 3 steps forward and 2 1/2 back. Such a shame!
Andy is of course his own man, but he should have been more forthcoming in letting people know and in good time. I don't believe that Basel will accept him next year.
His withdrawal may have been wise for health reasons, but his fans and maybe the organisers have been badly mislaid and let down.
I suggest you read my above response to Katie. If I'm correct, then I don't think Andy would even want to play in Basel next year. Also is it such a PR disaster? Perhaps a year ago it might have ruffled a few feathers, but Andy has a whole new status now. Yes there will still be some petty-minded people in the UK who'll have a go at him, but I believe that his global standing will more than compensate for this, especially if he does well in the WTF - and we are, after all, talking about a withdrawal from a 500, not a Slam.